Returns & Exchanges
At The Mixologer, we want you to be completely satisfied with your purchase. Due to the perishable nature of our food and beverage products, we offer a 14-day return window for unopened and undamaged items.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive an authorization code.
Prepare Your Package
Carefully pack the unopened items in their original packaging to ensure they are not damaged during transit back to our facility.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing